Call now! (ID:)+
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up window will open. It includes detailed info about all the actions that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich array of video tutorials clarifying how to work with our web hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you are looking for, have a glimpse at our extensive FAQ database, which covers questions asked by actual customers and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in an attempt to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24-7-365 and eager to help you with any query. Each support ticket you open will be replied to in less than sixty minutes (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com